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Victoria 3976 , Australia

info@movingVictoria.com.au

+61 469 095 103

Terms & Conditions

1. Booking & Confirmation

All bookings must be confirmed via phone or email. A confirmation will be sent upon acceptance. Changes or cancellations should be made at least 48 hours in advance.

2. Payment Terms

Payment is due upon completion of service unless otherwise agreed. We accept cash, credit/debit cards, and bank transfers. A deposit may be required for larger moves.

3. Cancellations & Rescheduling

You may cancel or reschedule your booking free of charge with at least 48 hours’ notice. Cancellations made within 24 hours of the move may incur a fee.

4. Insurance & Liability

While we take utmost care, your belongings are covered under limited liability. Additional insurance is available upon request. We are not liable for items packed by customers unless damage is due to negligence.

5. Access & Parking

It is the customer’s responsibility to ensure adequate access and parking at both pick-up and drop-off locations. Any fines or delays due to access issues may result in additional charges.

6. Prohibited Items

We do not transport hazardous materials, live animals, perishable food, or illegal items. Please discuss any uncertain items with us prior to moving day.

7. Delays

While we strive to be punctual, delays caused by traffic, weather, or unforeseen circumstances are beyond our control. We appreciate your understanding in such cases.

8. Customer Responsibilities

Clients must ensure that all items to be moved are ready for transport. Fragile or valuable items should be clearly labeled. It is your responsibility to check the premises before our team departs.

Request a Quote

Are you searching for a competitive quote for your upcoming move? Provide Moving Victoria with a few details here and we’ll respond ASAP.
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